By 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
Gartner.comWhy invest in analytics? Gartner predicts that by 2020, customers will manage 85% of their relationship with the enterprise without interacting with a human.
If this proves to be true, you’ll definitely need to invest in Analytics to make sure you get some type of feedback of how your visitors are interacting with your brand. How else will you create a memorable experience that will make your customers come back to your website?
Passionate G(r)eek with experience in digital analytics projects and website implementation. Fan of clear and effective processes, automation of tasks and problem-solving technical hacks. Hands-on experience with projects ranging from small to enterprise-level companies, starting from the communication with the customers and ending with the transformation of business requirements to the final deliverable.