Retail is going through some hard times over the past couple of years. This means that there’s need for change. Data-driven decisions have helped online stores in the past and have evolved eCommerce into an extremely profitable channel for sales. Can a similar approach help also offline stores? We examine the current market status, and options available for data measurement and analysis, when monitoring an offline store or shopping center. You’ll notice that there are a lot of similarities between web analytics and in-store analytics and we can use our experience from the web to improve the customer’s experience in...
